Property Management

COMMERCIAL PROPERTY MANAGER

Trinity Partners, LLC

Charlotte, NC | 10/2024 - Present

Oversee day-to-day operations of a 1,000,000+ SF portfolio consisting of urban and suburban office and light industrial across seven properties and 75+ tenants.
Manage property operations, vendor performance, tenant relations, budgeting, and capital improvementk initiatives to support asset performance and tenant retention.
Lead annual budgeting, variance analysis, CAM reconciliation processes, and operating expense management to protect and enhance NOI performance.
Administer lease operations, tenant improvement coordination, service contracts, and property maintenance programs across the portfolio.
Reduced operating expenses by 10% through vendor contract negotiations, operational efficiencies, and cost-control initiatives.
Coordinate with ownership, asset managers, tenants, engineers, contractors, and third-party vendors to support long-term asset strategy and operational consistency.

Bell Partners, Inc.

Charlotte, NC | 02/2024 - 10/2024

Supported financial, administrative, and lease operations across a seven-asset portfolio, ensuring consistency in reporting and compliance.
Led onboarding and training of Assistant Community Managers, improving ramp time and standardizing operational practices across assets.
Analyzed property-level financials and identified $50K+ in recoverable revenue through expense audits and process improvements.
Designed and implemented standardized delinquency management and reporting processes, improving visibility and accountability across sites.

Bell Partners, Inc.

Charlotte, NC | 05/2018 - 02/2024

Managed rent collection, leasing process and completed financial reporting for multiple assets.
Achieved and maintained a delinquency rate under 1% annually, and under 3% during the COVID-19 pandemic.
Generated weekly and monthly reporting packets for asset managers.
Mentored Leasing Consultants and other Assistant CM’s.
Strengthened tenant relations through proactive communication, contributing to a tenant retention rate at or above 75%.